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Guide to Healthcare Quality

Agency for Healthcare Research and Quality
This guide offers easy-to-follow advice for becoming an active decision maker regarding your healthcare. It is designed to help you get high quality healthcare.

 

Five Steps to Safer Healthcare

Agency for Healthcare Research and Quality
This fact sheet tells readers what they can do to get safer healthcare.

 

"Speak Up" Brochures

The Joint Commission
A series of downloadable brochures that are part of the Joint Commission's award-winning patient safety program. These brochures are designed to help patients and their family members take a role in preventing healthcare errors by becoming active, involved and informed participants on the healthcare team.

 

Patient 101: How to Find Reliable Health Information

The Joint Commission
Joint Commission Resources (JCR) has published a downloadable guide to help people find reliable, trusted sources of healthcare information on the Internet.

 

Navigating the Healthcare System

Agency for Healthcare Research and Quality
AHRQ Director Carolyn Clancy, M.D., has prepared brief, easy-to-understand advice columns for consumers to help navigate the healthcare system. The articles address important issues such as how to recognize high quality healthcare, how to be an informed healthcare consumer, and how to choose a hospital, doctor, and health plan. New columns are posted regularly.

 

Information for Patients

Partnership for Healthcare Excellence
This site includes fact sheets that offer practical advice on improving the quality, safety and effectiveness of your healthcare. The fact sheets cover topics ranging from taking medications safely to preparing for surgery. This website also includes the Partnership's "One-Stop Guide to Quality Healthcare," which consolidates many online resources in a single location and organizes them by subject (finding doctors, comparing hospitals, etc…). 

 

Information on Healthcare Quality in Massachusetts

Massachusetts Healthcare Quality and Cost Council
This site offers consumer information about the quality and cost of healthcare in Massachusetts.

 

Ask Me 3

Partnership for Clear Health Communication Joins Forces with the National Patient Safety Foundation
Every time you talk with a doctor, nurse, or pharmacist, use the Ask Me 3 questions to better understand your health.