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What is the MA Hospital Engagement Network (HEN)

The Massachusetts Hospital Association (MHA) is serving as a Hospital Engagement (HEN), as part of the Centers for Medicare and Medicaid Services (CMS) Partnership for Patients (PfP) Campaign.  MHA is one of 34 hospital associations working with The Health Research & Educational Trust (HRET), an affiliate of the American Hospital Association (AHA), awarded a three-year contract by CMS.  During the first phase of the contract 30 hospitals joined the HEN initiative, committing themselves to work on reducing hospital acquired conditions and reducing readmissions.  In January of 2014 21 hospitals continued thier commitement with the MA HEN.  MHA is leading this initiative for hospitals across the state, which have committed to join the HEN through AHA's HRET.  

The Partnership for Patients Campaign is a public-private partnership that intends to help improve the quality, safety, and affordability of health care for all Americans.  The initiative assists hospitals with adopting new practices with the goal to reduce inpatient harm by 40 percent and readmissions by 20 percent by focusing on the following ten targeted safety areas:

  • Adverse drug events (ADE)
  • Catheter-associated urinary tract infections (CAUTI)
  • Central line-associated blood stream infections (CLABSI)
  • Early Elective Deliveries (EED)
  • Injuries from falls and immobility (FALLS)
  • Obstetrical adverse events (OAE)
  • Pressure ulcers (PU)
  • Surgical site infections (SSI)
  • Venous thromboembolism (VTE)
  • Ventilator-associated events (VAE)
  • Preventable readmissions (READ)

And in addition,

  • Leadership
  • Teamwork
  • Patient safety culture
  • Patient harm reduction


How We Are Achieving Results

The HRET team and MHA team (including MA Coalition, Masspro, DPH, IHI partners) will be coordinating related program activities and providing planning, clinical, and improvement expertise to implement the following strategies and interventions to reach the goals in the safety areas noted above:

  • Leadership Engagement
  • Improvement Leader Fellowship Development
    • Topic-specific fellowship programs to develop individuals and teams
  • Best Practice Education & Resources
            • Stand alone improvement activities such as webinars and selected educational events
            • Access to local and national bank of best practice resource
            • Improvement Collaborative
            • State and national collaboratives and ongoing learning network
            • Ongoing data collection and feedback
            • Technical assistance to support implementation of recommended improvement strategies
              By leveraging national and state hospital association resources and expertise, the entire team will support the local Massachusetts infrastructure through ongoing design, improvement, and feedback of performance locally and nationally to facilitate rapid sharing across the states.


    Please contact Pat Noga, VP of Clinical Affairs at MHA at 781-262-6045 or to discuss any questions you may have regarding the MA Hospital Engagement Network through AHA's HRET. 

HEN Annual Report - December 2013

Over the past two years, the AHA/HRET HEN and SHAs have worked with the hospitals to provide them with the education, tools and resources to drive improvement in the 10 PfP clinical topic areas.
In addition to equipping the hospitals with these tangible skills,
the participants have also gained a network of peers who they can
engage with in-person and/or virtually to share best practices,
lessons learned and to re-energize and motivate one another to
continue the work. By building this sense of community via the
network (Will) and providing them with the tools they need to
begin to think about how they can make a change (Ideas) and
implementing and testing (Execution), the AHA/HRET HEN has
been able to achieve many quantitative and qualitative results.
Engaging in this important work for our patients has resulted in an
estimated total of 69,072 patients who had a harm prevented and
an estimated cost savings of $201,811,600.  Read full report here

HEN December 2013 Executive Summary is also available.



Eliminate Harm Across the Board Posters

Thirty Massachusetts hospitals have been working together with other hospitals around the country in the Hospital Engagement Network (HEN) - an initiative led by the American Hospital Association's Partnership for Patients campaign through the Health Research and Educational Trust (HRET).

HEN assists hospitals with adopting new practices with the goal of reducing inpatient harm by 40% and readmissions by 20% by focusing on 10 targeted safety areas.

Now, HRET has harvested from hospitals across the country the Top 10 best practices in each of these 10 areas. 

Days Since Last ADE

Days Since Last CAUTI

Days Since Last CLABSI

Days Since Last Fall

Days Since Last OB Harm Event

Days Since Last Pressure Ulcer

Days Since Last Readmission 

Days Since Last SSI

Days Since Last VAE 

Days Since Last VTE

Staying Safe in the Hospital