For Patients & Families

PatientCareLink is more than data; it's about providing useful information to patients and their families. We hope that you will use this information to understand your hospital care and your care team, to learn more about what your health care providers are doing to improve care, and how you can participate in making your care safer.
For Patients & Families

What is PatientCareLink?

If you've ever seen a doctor or nurse practitioner, gone to the hospital or gotten a vaccination, you are a "patient" or a "healthcare consumer." More and more healthcare consumers are looking for detailed, valid and useful information about the care they seek and about the institutions providing that care. Some patients use the information to make decisions about where to obtain their healthcare. Gathering and reporting healthcare quality information is also important to hospitals and other healthcare providers because it can help them improve the care they deliver. And openness about performance provides extra motivation to improve.

Hospitals undergo numerous regulatory reviews and publicly report measures on the quality of care. They partner with consumer advocacy groups and the government to make what they do accessible to the public and clear to understand. But medicine is complex, and the information relating to it is complicated and multifaceted, too. Determining what data to gather and how to use it effectively is a demanding process.

The PatientCareLink website is designed to make it easier for Massachusetts patients and providers alike to find meaningful information about the quality and levels of care individual hospitals provide, as well as facts about the work environment at healthcare facilities in the Bay State.



Did you know that 1 in 3 Americans aged 65+ falls every year? Falls are the leading cause of fatal and non-fatal injuries for older Americans. Falls are costly-in dollars and in quality of life. However, falling is not an inevitable part of aging. Through practical lifestyle adjustments, evidence-based programs, and community partnerships, the number of falls among seniors can be reduced substantially.

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 Medical Orders for Life-Sustaining Treatment

Effective July 1, 2014 the MOLST Project will transition to the MA Department of Public Health.
The many tools and resources on this website will continue to be accessible to health care institutions and individuals who are implementing MOLST or who would like to have information about MOLST.  For more information, click here.


Senior and Supplemental Nutrition Assistance Program (SNAP): 5 Myths Busted

Food insecure seniors are more likely to suffer from diabetes, depression and other serious health problems. The Supplemental Nutrition Assistance Program (SNAP) helps older adults buy healthy food, but myths about the program keep many eligible seniors from applying. Help us bust common myths about SNAP by sharing our new infographics!


NEW RESOURCE: Recommended Immunizations for Adults



Family Caregivers Month Recognition Event Respite: Care for the Caregivers  - Monday, November 2nd from 1:30 PM to 4 PM at
Nurses Hall, Massachusetts State House

Join caregivers, respite providers, advocates, legislators, and government officials as we honor family caregivers across the lifespan in recognition of National Family Caregivers Month.

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A Family Caregiver's Guide to Care Coordination

You have many responsibilities as a family caregiver for someone with a serious chronic illness or disability. You may do personal care such as bathing and dressing. You may make sure the person takes the right medications at the right time and operate medical
equipment. You may shop and cook and keep track of bills. You may watch out for and report signs of medical problems, go to doctor visits with your family member, and much, much more.

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Online support program to help people manage their Type 2 diabetes

Washington, DC - Under a unique collaboration, the National Council on Aging (NCOA) with support from the Bristol-Myers Squibb Foundation and WellPoint are-for the first time-bringing a proven and affordable face-to-face and online support program to help people manage their Type 2 diabetes.

Today, nearly 26 million Americans have diabetes, a chronic condition that is disproportionately expensive, especially when there are complications. In 2002, the per-capita cost of health care for a person with diabetes was $13,243, compared to $2,560 for someone without diabetes.


Under a unique collaboration, NCOA with support from the Bristol-Myers Squibb Foundation and WellPoint are for the first time offering a proven and affordable in-person and online support program to help people manage their Type 2 diabetes.


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Understanding PatientCareLink's Hospital Data