Narrative for Melrose Wakefield Hospital

It is with great pride and commitment that Hallmark Health System has embarked on a journey towards achieving Magnet status. Magnet is a designation of nursing excellence with focus on the patients and communities that we serve as well as our healthcare team of nurses, physicians and support staff. We are confident we will be successful in this journey where we will demonstrate that, as a system, we possess those qualities and values found in health care institutions that excel in providing the highest quality of care to patients in a practice care environment that promotes safety, efficiency, effectiveness and high satisfaction among patients and the care team.

In achieving this mission, we utilize reliable staffing and patient care benchmarks such as PatientCareLink and the National Database of Nursing Quality Indicators, to continually compare and evaluate quality indicators.

The Hallmark Health System embraces the Synergy Model for the provision of professional nursing care. The Synergy Model is a holistic model where patient/family needs are matched to a nurse’s level of expertise, which directly contributes to optimal patient outcomes.

Achieving excellence at Hallmark Health System is our goal but it is also our lifestyle.