Narrative for Melrose Wakefield Hospital
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Hallmark Health Nursing Staff is committed to providing the highest quality of care for patients in the communities we serve. It is with this commitment that we have embarked on a journey to achieve national recognition for our nursing excellence known as Magnet Status.
In achieving this goal, we utilize reliable staffing and quality benchmarks such as PatientCareLink and the National Database of Nursing Quality Indicators, to continually compare and evaluate the efficiency and effectiveness of our care team. We employ continuous process improvement methods to enhance the practice environment and to realize high satisfaction marks from all stakeholders – our staff, our physicians and our patients. The Hallmark Health System professional model of care is the Synergy Model. This is a holistic model where patient/family needs are matched to a nurse’s level of expertise, a best practice contributing directly to the achievement of optimal patient outcomes. We strive to provide a patient and family experience that emulates a culture of safety and quality in every encounter. |
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