Narrative for Lawrence Memorial Hospital of Medford

The Hallmark Health System professional practice model is the foundation of nursing practice and drives how nurses practice, collaborate with other members of the healthcare team, communicate and develop professionally to provide the highest quality patient care. The philosophy of nursing at HHS is grounded in the passionate belief that the needs of the individual patient direct the nursing care received by the patient. Nursing care at HHS is patient-centered and characterized by a mutually respectful nurse-patient relationship and framed within the care delivery model- Synergy. The Synergy Model of care delivery describes a patient-nurse relationship that supports the primacy of patients. With this framework, patient needs are matched to a nurse’s level of expertise to deliver the best nursing care possible. To sustain their individual and collective commitment to excellence in nursing practice, HHS nurses continually evaluate the systems and structures that affect the care of patients. The review process includes appropriateness based on current scientific and nursing knowledge, relevant clinical, ethical and legal concerns and, as appropriate and findings from quality improvement work.

It is with great pride and committment that Hallmark Health System has embarked on a journey towards achieving Magnet® status. Magnet® is a designation of nursing excellence with focus on the patients and communities that we serve and our own care staff. We are confident we will be successful in this journey where we will demonstrate that, as a system, we possess those qualities and values found in health care institutions that excel in providing the highest quality of care to patients in a practice care environment that promotes safety, efficiency, effectiveness and high satisfaction among patients and the care team.