Mount Auburn Hospital - ED

Acute Care
ED
213 Hospital Licensed Beds
Patient Population : Adult & Pediatric
Types of Services Provided: Mixed Acuity
Average Daily Visit Volume: 103.13
Total Emergency Visits: 37745
 
Speciality Services : Certified (AHA) Stroke Center

Date of Services Budgeted: FY 2012  
A well-staffed unit is not only defined by the number of caregivers included in the team, but by the carefully chosen members of each team depending upon the needs of each patient and the unit overall.

  Number of Staff  
Direct Caregivers 7am 8am 9am 10am 11am 12 1pm 2pm 3pm 4pm 5pm 6pm Total
RN 5.00 5.00 6.00 6.00 9.00 9.00 9.00 9.00 10.00 10.00 10.00 10.00 98.00
RN/LPN                         0.00
Unlicensed Assistive Personnel 1.00 1.00 1.00 2.00 2.00 2.00 2.00 2.00 4.00 4.00 4.00 4.00 29.00
Total Direct Caregiver Staff by Hour of the Day 6.00 6.00 7.00 8.00 11.00 11.00 11.00 11.00 14.00 14.00 14.00 14.00 127.00
Direct Caregivers 7pm 8pm 9pm 10pm 11pm 12 1am 2am 3am 4am 5am 6am Total
RN 10.00 10.00 10.00 10.00 4.00 4.00 4.00 4.00 3.00 3.00 3.00 3.00 68.00
RN/LPN         1.00 1.00 1.00 1.00 1.00 1.00 1.00 1.00 8.00
Unlicensed Assistive Personnel 4.00 4.00 4.00 4.00 2.00 2.00 2.00 2.00 1.00 1.00 1.00 1.00 28.00
Total Direct Caregiver Staff by Hour of the Day 14.00 14.00 14.00 14.00 7.00 7.00 7.00 7.00 5.00 5.00 5.00 5.00 104.00

    Plan / Budgeted Direct WHPPV
(Worked Hours Per Patient Visit)
2.24
    Actual Worked Hours Per Patient Visit 2.32
    % Difference 3.57%

Additional Care Team Members
Click here for Care Team Member definitions
Skills Shift Coverage
  Day Evening Night
Unit Nurse Management X X X
Staff Educator      
Clinical Nurse Specialist X    
Unit Clerical Support X X X
1:1 Patient Observer X X X
Admissions Nurse      
Patient Transport Team X X  
IV Therapy Team / Line Access X X  
Respiratory Therapy Support X X X
Clinical Pharmacist X X X
Licensed Social Services / Case Management X    
Rapid Response Team      
Spiritual Services X X X
Nurse Practitioner / Physician Assistant X X  
Security X X X
Behavioral Health Counselor X X  
Intern / Resident X X X
ED Registration Staff X X X
Patient Greeter   X  
Financial Counseling X X  
Interpreter X X X
Other X X X
The list of caregivers in these boxes were provided to all hospitals.
Additional Unit Information:
23 bays with 19 having telemetry capacity. Fastrack hours of operation 11a-11p. MD in Triage area for earlier patient access to MDs from 1p-9p. Dedicated RN in Triage area from 9a-11p. Unlicensed assistive personnel perform EKG/phlebotomy, ortho splinting and inpatient transport tasks. One secure holding room. Admission rate is 28 % from the ED. Hospital has an independent Walk-in Center for patients with less acute illnesses, thru increasing the case mix/acuity of the ED patients.
 
 
Other Team Members:
Evenings/Nights/Wkends: Nursing Supervisor Licensed social workers available on-call evenings, nights and wkends. Neonatologist available on-call. MD Psych Liaison Service available days and on-call evenings and nights. Volunteers assist with some minor patient tasks/clerical tasks and perform greeter role.
 
 
There are many variables to consider in establishing safe, efficiently staffed hospital units. Patient care units differ based upon the types of patients cared for on a given unit, and the way in which care is organized and delivered there. Education and experience levels of unit staff, support from nurse educators and nurse managers also factor into unit staffing decisions, as does the unique characteristics and mission of each hospital. It is also important to look at patient outcomes (including fall rates, pressure ulcer rates, and Hospital Compare measures related to heart attack care, heart failure care, pneumonia care and surgical care) in the Performance Measures section of PatientCareLink.

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